Page 25 - Demo

CLIENT EXIT SURVEY
Client Name: _________________________________________________________________ Date: ______________________________
1. Generally speaking, how satis ed were you with the quality of service we provided to you on an ongoing basis? (Please circle)
(Very Dissatis ed) 1 2 3 4 5 (Very Satis ed)
2. What would you most like to see us do in order to improve our service?
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3. How satis ed were you with the result achieved on your behalf? (Please circle) (Very Dissatis ed) 1 2 3 4 5 (Very Satis ed)
4. If you need a lawyer for a family matter in the future, would you use MacDonald & Partners LLP again? (Please circle)
Yes No
5. If you have some concerns about using MacDonald & Partners LLP again, is there some change that we could make in our practice that would in uence your decision to try us again?
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MACDONALD & PARTNERS LLP